Frequently Asked Questions
Everything you need to know about shopping at Motel Rocks.
How long does shipping take?
Domestic express shipping typically takes 1-2 business days, while standard shipping takes 3-5 business days. International delivery times vary by location but usually arrive within 7-10 business days.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your parcel's progress.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay to make your shopping experience seamless.
How do I find the right size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between vintage-inspired styles and bodycon pieces.
Do you restock sold-out items?
Many of our popular styles are restocked regularly. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted as soon as your size is available again.